ABOUT US

Eko Technologies Canada is bidet company delivering high quality products that makes our day-to-day life more comfortable and healthy. With high-end design, exceptional quality, universal fit and affordable pricing our bidets are sure to be the best investment for your health and comfort.

We choose best and most reputable retailers that put customer service as a high priority as we do.

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PRICE MATCH GUARANTEE

If you have purchased an item from our website and within 14 days you see lower price for the same item somewhere else, please contact us and we will match it. The item must be in same condition, size and must be on stock

WARRANTY

We are exceptionally proud of the quality and reliability of our products. Our innovative technology was tested and proven to work in different markets and is very common in Japan and Korea. We partner only with the best manufacturers that are able to deliver the highest quality and we can confidently state, that it's been made to last. We offer free 3 year limited warranty to all our products, no exceptions. All our Eko JetWave products inspected and vigorously tested.  and will perform at its best with proper installation, regular care and moderate (non-commertial) usage. In very unlikely situation of product performance failure, please connect with us by any means, we will be prompt to assist you

RETURN POLICY

We have introduced exceptional 90 day trial to all purchases made directly from us. Meaning you can try our product, see if washing works for your daily routine. If not, ship it back to us within 90 day trial period and we will refund your money back. Simple as that. 

No registration needed, must get a return merchandise authorization number by contacting customer support at connect@eko-technologies.ca. Please note that you are responsible for save delivery of the returning product to us. 

SHIPPING POLICY

We providing Free Shipping to all Canadian provinces and continental US . Delivery times vary by each province and usually takes 2-7 days to for delivery for US up to 3 weeks. We use expedited parcel service by Canada Post and will be supplying each customer with tracking number. We handle and ship most of our orders on the same or next day the order was received. 

PRIVACY & SAFETY

We take very seriously our customers privacy and data security. We use secure, trusted third-party bank and credit card processing company and do not store any credit card or banking information on our database. To learn more about payment processing follow the link

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

COME VISIT US

Our Showroom
Customer Happiness Team
Operating Hours
by appointment only

Tel: 1-888-558 5958

connect@eko-technologies.ca

Mon - Fri: 10am - 7pm

​​Saturday: Closed

​Sunday: Closed

216 - 7250 Keele St, Concord, ON L4K 1Z8

WHOLESALE INQUIRIES

For wholesale inquires, distributions or partnerships please connect with our team via connect@eko-technologies.ca